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Find help in emergencies in France

 

If you (or a member of your family) find yourself in a serious, life-threatening emergency (as a victim or witness), you should go to the accident and emergency (A&E) unit (in French: les urgencies) of the nearest hospital.

 

If you need an ambulance, dial 112 (or 114 hearing assisted). This is free of cha...

Find help in emergencies in France

 

If you (or a member of your family) find yourself in a serious, life-threatening emergency (as a victim or witness), you should go to the accident and emergency (A&E) unit (in French: les urgencies) of the nearest hospital.

 

If you need an ambulance, dial 112 (or 114 hearing assisted). This is free of charge from any fixed or mobile phone.

 

It is important that you stay calm and provide the following details when calling emergency services in France:

  • where you are
  • who you are and your phone number
  • what happened, and if it is still happening
  • how many people need help
  • whether there are any weapons involved

 

Most emergency services and doctors speak some English, but there is no guarantee. If possible, have a local person able to speak French and assist you with your call. In addition, take a note of these practical French phrases for emergencies and doctors appointments.

 

Note: In France, a doctor ( in French : le médecin) has to confirm that you are really in need of an ambulance service, otherwise you’ll have to carry the cost of the ambulance transport. Alternatively, you could use a light medical vehicle ((in French: véhicule sanitaire léger – VSL) to get to hospital.

 

Other important phone numbers to note down:

  • 15 – SAMU (meaning in French: Service d'Aide Médicale Urgente) the SAMU provides both ambulances and specialist medical teams. Only call SAMU for serious medical emergencies
  • 18 –  fire brigade ((in French :Sapeurs-Pompiers) can also be called in cases of medical emergencies, such as traffic and domestic accidents
  • 17 – police ((in French: commissariat de police or gendarmerie)
  • 116 000– missing child
  • 119– child in danger  
  • 196 – for sea emergencies (calling from land)
  • VHF Channel 16 for emergency at sea (calling from the sea)
  • 32 37 (phone) or website www.3237.fr the service helps you find the nearest duty pharmacy ( in French: la pharmacie de garde). Not all pharmacies in France are covered by the service yet. Enter or validate your area postcode when prompted; then chosen the time a pharmacy is required when prompted.  The details of available pharmacies are given.

For further information see the link here.

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Emergency numbers in France